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Have a question, need help with your account, or want to report an issue? Reach out and we'll get back to you as soon as possible.

support@marketmirror.com

Frequently Asked Questions

What is Market Mirror?+
Market Mirror is a mobile-first crypto intelligence app that provides real-time whale tracking, liquidation maps, AI-powered market analysis, social sentiment, and a built-in community. It's designed for everyday crypto holders who want institutional-level market intelligence.
Is Market Mirror free?+
Market Mirror offers a free tier with access to basic features. Premium tiers (Whale and Megalodon) unlock advanced features like expanded whale tracking, more Orca AI queries, full widget customization, and community access. During the beta period, all features are available for free.
What platforms is Market Mirror available on?+
Market Mirror is currently available on iOS through the App Store. Android support is planned for a future release.
How do I create an account?+
You can sign up with your email address, Google account, or Apple ID. The sign-up process takes less than a minute.
What is Orca AI?+
Orca is Market Mirror's built-in AI assistant. It can answer questions about the crypto market using real-time data including whale activity, sentiment, funding rates, liquidation levels, and more. Think of it as having a market analyst in your pocket.
What data sources does Market Mirror use?+
We aggregate data from multiple professional-grade sources including on-chain whale transaction monitoring across 12+ blockchains, exchange flow data, derivatives market data (liquidations, funding rates, open interest), social sentiment analysis, and institutional ETF flow tracking.
Does Market Mirror provide financial advice?+
No. Market Mirror is an informational tool that provides market data and intelligence. Nothing in the app constitutes financial advice, investment recommendations, or solicitation to buy or sell any cryptocurrency. Always do your own research and consult with qualified financial professionals before making investment decisions.
How do I cancel my subscription?+
Subscriptions are managed through Apple. Go to Settings on your iPhone, tap your name at the top, tap Subscriptions, find Market Mirror, and tap Cancel Subscription. You'll retain access until the end of your current billing period.
How do I delete my account?+
You can request account deletion by emailing support@marketmirror.com with the email address associated with your account. We will process your request and permanently delete all associated data within 30 days, in accordance with our Privacy Policy.
I found a bug. How do I report it?+
You can report bugs through our bug report form or by emailing support@marketmirror.com. Please include what screen you were on, what you were doing, and what happened. Screenshots are very helpful.

Additional Resources

Business Information

Market Mirror is developed and operated by Market Mirror, LLC, a Delaware limited liability company.

For business inquiries, partnerships, or press: support@marketmirror.com